Publications

Consumer complaints received and dealt with by MCA in October 2011

Below you may find monthly reports on each of the sectors regulated by the Authority and the operators involved.

Published On 19/10/2011 Monthly Consumer Complaints

2011: MCA Consumer Perceptions Survey - Fixed Telephony

The MCA has today published the final set of survey results it carried out between July and September, in order to gauge consumer perceptions and satisfaction levels with regard to fixed telephony

Published On 13/10/2011 Fixed Telephony

2011: MCA Consumer Perceptions Survey - Mobile Telephony

The MCA has today published the third set of survey results carried out between July and September, in order to gauge consumer perceptions on electronic communications services.

Published On 13/10/2011 Mobile Services

Decision notice and report on 'Modifications to the terms and conditions of subscriber contracts'

The MCA has today published a decision regarding the manner in which any changes to the terms and conditions of subscriber contracts for the provision of internet, TV, mobile and fixed telephony se

Published On 11/10/2011 News MCA-D-10

Decision notice and report on 'Modifications to the terms and conditions of subscriber contracts'

The MCA has today published a decision regarding the manner in which any changes to the terms and conditions of subscriber contracts for the provision of internet, TV, mobile and fixed telephony se

Published On 11/10/2011 Decision MCA-D-10

Request for feedback on a harmonised implementation of Article 13a

Directive 2009/140/EC of the European Parliament and of the Council amends Directive 2002/19/EC, on access to, and interconnection of, electronic communications networks and associated facilities,

Published On 07/10/2011 Consultation MCA-C-3

2011: MCA Consumer Perceptions Survey - Broadcasting Services

The MCA has today published the results of a survey it carried out between July and September, in order to gauge consumer perceptions and satisfaction levels with regard to broadcasting services.

Published On 04/10/2011 Broadcasting Services

What standards are applied to ensure correct operation of these antennae by mobile phone operators?

In the year 2000, the parliament of Malta decided that we should adopt the ICNIRP guidelines, which are the standards being used by many countries in Europe and around the world.

Published On 22/09/2011 News

Where can I access results of any checks that are being made?

We are publishing the results obtained from our audits online on our website http://www.mca.org.mt/emf-results.

Published On 20/09/2011 News

Consumer complaints received and dealt with by MCA in September 2011

Below you may find monthly reports on each of the sectors regulated by the Authority and the operators involved.

Published On 19/09/2011 Monthly Consumer Complaints

Rate the Page

Was this page useful?